ao3 error

Apr. 3rd, 2022 07:15 pm
svgurl: (smallville: clark srsly)
[personal profile] svgurl
Has anyone had a constant 'reset your password' emails from AO3? Because I have gotten 4 in the past 24 hours. 2 in a row (about one minute apart), a 12ish hour break, and then 2 more and I never requested it once.

I sent a support request, but I don't know when they'll get back to me, and I'm pretty confused. I'm wondering if I should be concerned.

Date: 2022-04-04 02:26 am (UTC)
corvidology: Ophelia and goldfish (Default)
From: [personal profile] corvidology
I've been on and off AO3 all day due to finding some stuff for friends and then realizing I needed to reset some of my RSS feeds and it hasn't asked me to reset my password at all.

I hope support gets back to you soon.

Date: 2022-04-04 02:33 am (UTC)
peaked: CINDY. (Default)
From: [personal profile] peaked
YES! I got 5 requests yesterday, 3 within a minute. I changed my password just to be careful since I get this a lot with my Instagram. I suspect it’s bots tbh. This has never happened in the years I’ve been with the site. 🤷🏽‍♀️

I didn’t log a support request since I wasn’t sure if I should. I might do that just in case it helps them to see it’s being experienced by others.

Date: 2022-04-04 03:14 am (UTC)
thornsilver: (Default)
From: [personal profile] thornsilver
I heard that it's happening to a lot of people lately.

Date: 2022-04-04 09:42 am (UTC)
vriddy: Cute dragon hatching from an egg (Default)
From: [personal profile] vriddy
I haven't been affected but heard many reports of users who are. Tickets have been filed, it sounds like AO3 support is investigating.

Date: 2022-04-04 01:33 pm (UTC)
ultra_fic: (Default)
From: [personal profile] ultra_fic
Oh, good! Sorry, I mean, it's not good, I'm just glad I'm not the only one. I figure if it's happening to multiple people, it's more likely a site glitch than someone trying to hack my account. I had 40, yes, that's FORTY 'reset your password' emails in the early hours of Saturday morning. Many of them were date stamped within the same minute or two, then a gap, then a few more. I Googled and found someone on Reddit saying they had it too, and now you, so it must be some AO3 website weirdness, I suppose.

Date: 2022-04-04 10:57 pm (UTC)
senmut: modern style black canary on right in front of modern style deathstroke (Default)
From: [personal profile] senmut
I was the first person in my Discord hit, and by morning three others had been, out of 30 people.

I reset my password, AND, I took my email off my Public profile, in case that was how the bot/hacker/whatever was going about trying to reset it.
Edited Date: 2022-04-04 10:57 pm (UTC)